FirstEnergy at a Glance All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying. We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity THIS IS A REMOTE POSITION This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. The Human Resources Reporting & Analytics department is striving to be the catalyst for data-driven excellence in people management. We aspire to transform the way our organization harnesses and leverages HR data to empower informed decisions and optimize our workforce's potential. Our commitment is to provide actionable insights, foster a culture of inclusivity, and enable strategic HR practices that drive sustainable growth and innovation. We envision a future where decisions, policies and actions are empowered by the intelligence we derive from our data and contribute to our company's success. The ideal candidate for this position will have strong leadership and interpersonal communication skills, ability to present to audiences at all levels in the organization and a demonstrated ability to build relationships with internal teams. They will have or be able to grow into an expert process mapping/discussion facilitator and have business unit engagement skills. They will also have or grow into low level automation, project management, and have a history of implementing sustained improvements in industry using Continuous Improvement techniques (preferred). Responsibilities include: Requirement Gathering & Lean Spec Document Creation: Collaborate with stakeholders to understand and gather the business requirements for analytic, ensuring a clear understanding of reporting and/or project objectives. Managing Service Requests and Azure DevOps Work Items: Work with the analysts, developers, and stakeholders to make sure work items are moving forward, working with owners/developers to remove obstacles, and ensure timely/clear communication with stakeholders. Analyzing Projects: Develop, track, and analyze various project metrics to identify process improvements and measure the impact of the HR Reporting & Analytics team. Migrating Reports into Production: Once reports are created in the development environment, the analyst will be responsible for migrating them into production and verifying with the stakeholders that the reports are functioning as expected. Maintain and Develop Power Automate Flows: Maintain current power automate flows that are connected to DevOps and develop new flows that will help track metrics, communicate more effectively with stakeholders, and improve process efficiencies. Process Documentation and Mapping: Maintain, document, and create process flows for regulatory, SOx control, and to improve department efficiencies. Qualifications include: Bachelor's degree in Business Analytics or a related field. Business or related discipline required and a minimum of 4 years relevant work experience. In lieu of Bachelor's degree (preferred), minimum 7 years relevant work experience is required. Strong analytical and problem-solving skill