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SEQ CHAPTER h r 1JOB DESCRIPTION

City of Hot Springs, Arkansas

TITLE:

Meter Maintenance Technician I

DEPARTMENT:

Utility Billing Services

PAY GRADE:

7

FLSA:

Nonexempt

DESCRIPTION OF WORK

General Statement of Duties

Performs responsible public contact work handling utility customer service activities along with

skilled work relative to meter reading and maintenance.

Supervision Received

Works under general supervision of an administrative superior.

Supervision Exercised

None

ESSENTIAL DUTIES & RESPONSIBILITIES

(Any one position may not include all of the duties listed nor do the listed examples include all duties which may be found in positions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reads all meters within assigned routes; meets the public and explains problems, procedures, etc.; assists in troubleshooting and repairing meters, boxes and lids; assists in working specific problems such as high bills, changes meters and valves, flagged problems and leaks; installs hydrant meters for contractors and businesses; notifies supervisor of problems that require special attention (e.g., meter tampering, theft of services, etc.); works non-pays; reconnections; performs related work as required.

QUALIFICATIONS

Knowledge, Skills & Abilities

Considerable knowledge of meter maintenance; considerable knowledge of street names and locations, both in the city and county; considerable knowledge of the occupational hazards and safety precautions of working in public areas; skill in the use and care of hand tools and light equipment; ability to use hand-held reading devices; ability to understand and follow verbal and written instructions; ability to establish and maintain effective working relationships; ability to maintain accurate meter records.

Education

High school graduation or equivalent.

Experience

At least two years in the operation, maintenance and reading of meters.

Substitution

Any equivalent combination of education and experience.

Special Requirements

Must possess a valid drivers license and a clean driving record.

PHYSICAL DEMANDS

(The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Frequently stands, walks, talks and hears; occasionally sits; uses hands to handle objects; reaches with hands and arms; stoops, kneels, crouches, crawls, climbs or balances; specific vision requirements include close, color, distance, peripheral and the ability to adjust focus; frequently required to lift up to 50 pounds.

WORK ENVIRONMENT

(The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

The noise level in the work environment is usually moderate to loud; exposed to outdoor weather conditions and fumes or airborne particles; works near moving mechanical parts, works near roadway.

DATE

February 1997; Revised April 2000 (Job Audit); January 2007; Updated July 2018; Revised July 2023; Updated April 2024