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Philips Order Management Specialist in Lodz, Poland

As Order Management Specialist you will join Philips’ Supply Chain. Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

  • Managing complex orders with use of SAP and other supporting tools

  • Being responsible for end-to-end process: order intake, order changes, product & pricing information, handling complaints, return process

  • Maintaining good communication with stakeholders (Key Account Managers, Project Managers, Production Planning, Warehouse team and other departments within Philips)

  • Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)

You're the right fit if:

  • You have 1 year of experience within Supply Chain (especially Order Management), Customer Service, Logistics or Transport

  • You have knowledge of supply chain/order management and market local requirements with regards to logistic handling of goods (e.g. import requirements)

  • You have knowledge of SAP or other ERP

  • You have very good English level (B2 or higher)

  • You are an excellent problem solver and have good organization skills

  • You are a team player with good communication skil

Our benefits:

  • Hybrid model of working

  • Annual bonus based on performance achieved 

  • Private medical care with the option to extend it to family members 

  • Benefit System cards 

  • Discount for Philips’ products 

  • Wide variety of trainings & learning opportunities

  • Promotion of a healthy lifestyle in the office

  • Employee Assistance Program

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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