WHAT YOU WILL NEED TO SUCCEED:

• The ideal candidate will have demonstrated knowledge of administration processes and preferably within a professional services environment.

• They will have strong diplomatic, negotiation and conflict resolution skills.

• They must possess excellent communication and interpersonal skills to work with internal and external contacts.

• Must possess a high level of morale judgment for handling confidential information.

RESPONSIBILITIES:

• Manage Work Order System (RealSuite) by updating the status of work orders and /or completing same

• Support in fulfillment of new requests, along with guard extensions.

• Ensure that work order process is being followed per guidelines.

• Document all requests for guard and mobile service.

• Follow-up on missing work orders number/purchase orders

• Run reports or pull data from Securitas Mobile Vision as required

• Collaborate with NAM on projects and assist in management project timelines.

• Produce and modify quotations in response to a request from a project manager.

• Complete and maintain Job Log for all service requests sent internally or subcontractors.

• Note any alarm trends identified and report to National Accounts Manager

• Assist in promoting client satisfaction.

• Knowledge of Microsoft Office applications including excel.

• Bilingual in French, an asset

• Other duties as assigned.

QUALIFICATIONS :

• Post-secondary diploma in Business or related field is required.

• 3 years of experience in an administration and operational experience, preferably within the Security industry.

The posting will remain open until filled.

Securitas Canada celebrates diversity, and we welcome and encourage applications from the four designated groups: namely women, aboriginal people, visible minorities, and persons with disabilities.

#AF-CanadaCorp

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Securitas Canada's Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Securitas Aviation's Mission:

Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.